Where has all the e-mail gone?

Have you ever e-mailed a venue and never received an e-mail back?

There could be several reasons why:
1. The venue’s e-mail server could be down.
2. Your e-mail could have gone to their spam folder.
3. You could have typed the wrong e-mail address.

I do understand that this does happen, and it happens often, especially with spam folders. I’m not sure if it is our e-mail settings, security programs or something else, but I know I need to check my spam folder at least every other day. It amazes me how many requests for prices I find there. If you happen to not get a response from a vendor within a 24-hour period, please send another e-mail or give them a call.

Leaving a voice message works the same way. Things happen with phone messages, too. The venue may not be able to understand the message, or you might have given the phone number too fast. Sometimes the vendor accidentally clicks delete.

There are businesses out there that don’t return calls or e-mail within a proper time frame, which I think is a 24-hour period. Try to contact one more time, and then move on. After all, who wants to do business with a company that doesn’t take care of business?